Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-cooling-system-repair.collision-talk.com (hereafter referred to as “Tesla Cooling System Repair,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and disclosure of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services linked to our site. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications, access our services, or log in as an authorized user.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Communicate with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details associated with your user account, such as username and password hashes.
  2. Payment Information: Data related to transactions, like payment method details, billing addresses, and transaction history.
  3. Financial Information: This includes bank account information, credit card numbers (partially or fully), and other financial records required for service provision.
  4. Purchase Information: Details about products and services you’ve bought from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers and IP addresses to recognize your device and provide personalized services.
  6. Location Data: Information collected through GPS or other location-based services, used for mapping and location-specific services.
  7. Feedback: Personal insights, reviews, and comments you share with us to enhance our services.
  8. Social Media Information: If you connect your accounts, we may collect data from social media platforms, including public posts and profile information.
  9. Product Information: Data about products you view or purchase, such as preferences, customization options, and product reviews.

We gather this data through direct user input, interactions with our platform, and automated technologies like analytics tools. Additionally, third-party service providers may share personal data with us, guided by their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our site and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features.
  • Preference Cookies: Remember user preferences and settings to personalize content.
  • Analytics Cookies: Track website usage and visitor behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize your data to ensure privacy.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

  • Encryption: We use encryption for data at rest and in transit to safeguard against unauthorized access.
  • Secure Third-Party Processing: Engaging secure third-party service providers ensures that your data is handled with the same level of care we employ internally.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from this demographic.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your personal data under specific conditions.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your personal data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

We value your trust in our commitment to protecting your privacy.